570ms Privacy Policy — How We Protect Your Information
User privacy is a priority at 570ms. This document explains what information we collect, how it is used, and the security measures we take to protect your personal data as a user in Malaysia.
Effective Date: 1 January 2026
Information We Collect
When you register or use the 570ms platform, we collect several categories of information to ensure the service runs smoothly and securely.
Account Information: Full name, email address, phone number, date of birth, and encrypted password. This information is required for registration and identity verification.
Payment Information: Transaction records in MYR (RM), including deposit and withdrawal amounts, payment methods used (FPX or TNG eWallet), and transaction dates. We do not store bank account numbers or full card details — all payment processing is handled through encrypted payment providers.
Device & Browser Information: IP address, device type, operating system, browser type, and screen resolution. This data is used to troubleshoot technical issues and ensure the platform performs well across all devices, including Android smartphones and iPhones.
Usage Data: In-platform activity records such as games played, bets placed, session duration, and browsing history within the site. This data helps us improve the user experience and detect suspicious activity.
How We Use Your Information
All information collected by 570ms is used responsibly and only for the purposes outlined below:
- Account management — processing registrations, identity verification (KYC), and ensuring secure access to your account.
- Transaction processing — verifying deposits and withdrawals in RM, tracking account balances, and managing financial history.
- Customer support — providing relevant assistance based on your account history and previous enquiries.
- Platform security — detecting fraud, multi-account usage, and other unauthorised activities that could harm other users.
- Service improvement — analysing usage patterns to improve navigation, platform speed, and the mobile experience.
- Important communications — sending notifications about policy changes, account status, or critical security information.
570ms does not use your information for third-party marketing without your explicit consent.
Cookies & Session Tracking
The 570ms platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Essential Cookies: Required for core functions such as login sessions and transaction security. These cookies cannot be disabled without affecting platform usability.
Performance Cookies: Collects data on how users interact with pages to help us identify performance issues and optimise load speed. This data is aggregated and does not personally identify individual users.
Preference Cookies: Saves your preferences such as language selection and display settings so you don't have to reconfigure them each time you log in.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect login functionality and your overall experience on 570ms.
Data Storage, Security & Third-Party Sharing
Data Storage & Security
All 570ms user data is stored on servers protected with encryption. Passwords are stored in hashed form and cannot be read even by internal staff. Sensitive payment information is processed by payment providers that comply with industry security standards.
We retain active account data for as long as your account remains active. Following account closure, certain records may be kept for the period required by law or for internal audit purposes, after which they will be securely deleted.
Third-Party Sharing
570ms does not sell or rent users' personal information to any third party for commercial purposes. Information may only be shared under the following circumstances: (1) with authorised payment providers to process your MYR transactions; (2) with government authorities or law enforcement if required by court order or applicable law; (3) with technical service providers bound by strict confidentiality agreements to support platform operations.
User Rights & Contact Us
Access, Correction & Deletion
As a 570ms user, you have the following rights regarding your personal data:
- Access — you may request a list of the personal information we hold about you at any time.
- Correction — if your information is inaccurate or out of date, you can update it through your account settings or by contacting support.
- Deletion — you may request the deletion of your personal data, subject to any applicable legal retention requirements.
- Restriction of processing — in certain circumstances, you may request that we restrict how we process your data.
Policy Changes & Contact Us
570ms reserves the right to update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any material changes will be communicated via in-platform notifications or email to registered users. The effective date at the top of this page will be updated whenever changes are made.
For any questions about this Privacy Policy, data access requests, or privacy concerns, please reach out to our support team at: [email protected]. We aim to respond within three business days. You may also refer to our FAQ page for answers to our most frequently asked questions.
Still Have Questions?
Our FAQ page covers answers to common questions about accounts, payments, and privacy. Or register a new account to start using 570ms today.